Share feedback on CARFAX or its products

CARFAX strives to continuously improve its products and services based on feedback such as yours. If you would like to provide feedback about a recent customer support interaction, please respond to the survey once received. If you would like to give general feedback about a product, click the link below and submit your feedback. 

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Think a report has an error?

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Have a general question?

Send us a message and read our response at your convenience

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Note: We don’t offer phone support out of full dedication to our other help channels. Online support allows us to send and receive links and supporting documentation, which resolves your concerns more quickly.