Changing my order

If you need to purchase more CARFAX Vehicle History Reports, visit our order page and choose the plan that's right for you.

CARFAX Order Page

If you purchased the wrong package by mistake, or have any other account questions, please contact our customer support team by clicking the link below.

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Think a report has an error?

Let us know the details and we’ll look into it and get back to you

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Have a general question?

Send us a message and read our response at your convenience

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Note: We don’t offer phone support out of full dedication to our other help channels. Online support allows us to send and receive links and supporting documentation, which resolves your concerns more quickly.