Why is my recent service not showing up?

If your service history is not showing up in CARFAX Car Care, you may have serviced your car at a shop that is not a CARFAX Service Network participant. To help your favorite shop join the CARFAX Service Network, login into your Car Care account and use the Suggest a Shop form located under the Service History or Service Shops tabs.

CARFAX Car Care

Note: We don’t offer phone support out of full dedication to our other help channels. Online support allows us to send and receive links and supporting documentation, which resolves your concerns more quickly.