Why did I lose access to CARFAX Car Care?

The CARFAX Car Care service is a tool designed for vehicle owners to track maintenance on vehicles that they personally own, and any alternative use of the service that violates the terms and conditions may result in termination of access. 

If you need vehicle history information to support your business, please consider contacting www.carfaxbig.com to learn about products that may better suit your needs.

Note: We don’t offer phone support out of full dedication to our other help channels. Online support allows us to send and receive links and supporting documentation, which resolves your concerns more quickly.