Request a refund

To request a refund, visit our refund request page listed below. Upon receipt of your request, a representative will review your request and determine eligibility. When a refund is authorized, it can take 3-5 business days for the refund to post to your credit card or bank account.

Request a Refund
Please choose the 'Billing / refund' option.

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Note: We don’t offer phone support out of full dedication to our other help channels. Online support allows us to send and receive links and supporting documentation, which resolves your concerns more quickly.