Can CARFAX help mediate a dispute?

CARFAX Used Car Listings helps to connect buyers and sellers of used vehicles. CARFAX is not the seller of the vehicle and cannot mediate any disputes between the buyer and seller.  

CARFAX analyzes a vehicle's history for specific events to determine if a vehicle is potentially at risk for curbstoning. A curbstoner is a person who purchases vehicles at volumes that require a dealer license and then poses as a private seller to sell to unsuspecting buyers. Curbstoning is illegal in most States.

Contact Us

Think a report has an error?

Let us know the details and we’ll look into it and get back to you

Report a Concern
Have a general question?

Send us a message and read our response at your convenience

Contact Us

Note: We don’t offer phone support out of full dedication to our other help channels. Online support allows us to send and receive links and supporting documentation, which resolves your concerns more quickly.